Terms and conditions

STEM Focused Tutoring Terms and Conditions

Last Updated: September, 5th, 2023

1. Agreement to Terms

By using the services of STEM Focused Tutoring, located in Los Angeles, California (“we”, “us”, or “our”), you agree to these Terms and Conditions. We reserve the right to make changes to these Terms and Conditions at any time, which will be updated on this page.

2. Services Provided

We provide tutoring services in various STEM disciplines. Our services are available to users of all ages and from all geographic locations.

3. User Obligations

Users are required to provide a 24-hour notice for cancellations. Failure to provide adequate notice will result in a charge for the services scheduled.

4. Intellectual Property Rights

We hold all intellectual property rights to our website and the materials provided therein. Users are granted a license to use our website and materials for their personal, non-commercial use.

5. Privacy and Data Use

We are committed to protecting user data as outlined in our Privacy Policy.

6. Payments and Refunds

Refunds may be granted if the client is unsatisfied after the first session up to two (2) hours max and reaches out to us by email or phone within 48 hours. If the client continues with tutoring services, they lose the ability to obtain any refund. Hours purchased may be transferred to family and friends. 

7. Dispute Resolution

Please reach out to our support team for any disputes. We adhere to an arbitration process for dispute resolution.

8. Limitation of Liability and Disclaimers

We are not responsible for any damages or issues related to the use of our services. Users agree to use our services at their own risk.

9. Termination

We reserve the right to terminate a user’s account or access to services under any circumstances deemed necessary, with or without prior notice.

10. Changes to Terms and Conditions

Changes to these Terms and Conditions will be posted on this webpage. Please review this page regularly to remain informed about any changes.

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